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Refund and Returns Policy is a marketplace with free and paid resources for soap makers. This includes digital files such as PDFs, and eCourses. As such, we do not offer returns. We do offer refunds in limited circumstances:

  • If you’re not satisficed with the course you purchased, please reach out and let us know. We’re all friends here and we’ll do what we can to make you happy.
  • Only regular priced items may be considered for a refund. Sale items cannot be refunded.
  • eBooks and other downloadable content does not qualify for a refund.

Need help?

Contact us at for questions related to refunds and returns.

FREE Wet Soap Wednesday Live Streams!

Buy Me a Coffee donations go directly to supporting FREE live sessions by funding supplies and time.

Some of our "non-soapmaking" Soapy Friends

Howells Products: Kandra's favorite soap dishes

Kandra's Favorite Soap Dishes

"Kandra, You are amazing! ...And too generous with your time!"

Soap making with Rainforest Chica: Ethically Sourced Clays and Oils

Ethically Sourced Clays and Oils

"This chica knows a lot about soap. Her testing processes are so methodical and detailed."

AnneGeorges: Botanicals for soap making

Soapy Friends Master Class Live Sponsor

"Thank you Kandra, for considering me your friend on this soapy color journey. It goes without saying that I am in awe of your work and ebullience."

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